Baldor is seeking an IT Service Operations Manager to lead our 24/7 Service Desk and own the incident management program within the Technology Team. Based at our Bronx headquarters, you will drive reliability, observability, and on-call excellence across distribution centers and corporate offices. You will partner with Infrastructure, Security, Product, and business stakeholders to develop SOPs, reduce incidents, and empower the team with AI-augmented tooling, automation, and scalable processes #J-18808-Ljbffr Baldor Specialty Foods, Inc.
...and communication skills, both written and verbal Bilingual in Spanish ADDITIONAL REQUIREMENTS: Willingness to work long hours and weekends when needed to meet critical deadlinesThis position is based in Hawthorne, CA, and requires being onsite - remote/hybrid will not...
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